Q: Why am I not getting any email replies or order notifications?
A: Please check your email spam folder first and make sure that emails from email@example.com are labeled as NOT spam.
Q: Which scope mount will fit my rifle?
A: Please use this scope mount selector to choose the scope mount that fits your rifle.
Q: Do you ship to Europe?
A: Yes, we ship to Europe via CanadaPost from Canada.
NOTE: Starshooter in Germany now carries some of our products:
German Tactical GT GmbH
Tel: 0049 (0)5308 921066
Q: How much would it cost to ship to my country?
A: We offer FREE shipping on orders over $99 in Canada and USA.
Orders to other countries will be shipped via CanadaPost and this is how to calculate the international shipping cost:
Add products to your Shopping Cart and click "Check Out" then "Continue to Shipping Method" (You will NOT be charged yet). You will see the actual shipping cost before you pay.
Q: How do I track my order?
A: You will receive an email after your order is shipped. Click on "View your order" and then click on the tracking number to see the detail tracking information of your packet:
Q: Does your scope mount take Weaver rings or Picatinny rings?
A: All BadAce scope mounts have Picatinny rails and take both Weaver and Picatinny rings.
Q: What is a Long Eye Relief (LER) / scout scope?
A: Long eye relief scopes, also called scout scopes, are scopes that generally have an 8 – 12 inches eye relief. Comparing to regular eye relief scopes ( 2 – 5 inches eye relief), LER scopes are mounted forward of the action. This allows fast sight acquisition and the use of stripper clips for fast reloading.
We recommend the Vortex 2-7x32 scout scope:
It has a 9.45 inches eye relief and comes with the lifetime warranty.
Q: All your prices are in US dollars. How much would it cost in another currency?
A: The currency conversion is handled by your credit card company. If you want to know the current conversion rate, please give them a call (the phone number is usually on the back of your credit card). We do not handle currency conversion at all.
Q: Do I need to pay taxes or customs fees?
A: Unfortunately there is not a simple "yes" or "no" answer, because every country's different. It depends on your country's laws and regulations. Please read our international ordering policy:
- International orders are shipped via CanadaPost. There is no delivery guarantee on international orders. We have no control over customs, international taxes, or other charges imposed by countries outside of the US and Canada.
- We (Ace Recreational Equipment and Services Limited) are NOT responsible for international shipping delays, such as customs delays and are not responsible for any customs. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact firstname.lastname@example.org if you have any questions.
- Leaving a valid phone number is highly recommended in case the customs office of your country needs to contact you for importing fees or taxes.
- All international packages must include a customs form with values of the products. Please do NOT ask us to remove the value or claim it as a gift. Without the customs form, the postal office/customs office will reject the package.
Q: The tail of the full-length NDT scope mount is “free floated” – will it vibrate during shooting and will it hold zero?
A: Yes, the full-length NDT scope mount vibrates during the shooting. In fact, all scopes vibrate due to the recoil. Watch this video how this steel scope mount and scope vibrates:
All quality scopes are designed to withstand the recoil force that is far more violent than this up/down the vibration. The most powerful impact to the scope is the back/forward motion after the round is fire. This video will give you an idea of how scopes are tested against shock:
The vibration does not affect the accuracy because the NDT scope mount goes back to the same position after every shot. This is the same with the rifle barrel – the barrel vibrates during the shooting (called barrel whip), but as long as it goes back to the same position after the vibration it will not affect the accuracy. This is why shooters free float their barrel for accurate rifle shootings.
We’ve done our own field testing as well. We’ve shot 240 rounds surplus 7.92x57 with K98k scope mount and more than 300 rounds of Russian surplus 7.62x54R with the Mosin Nagant scope mount and both rifles hold zero. The scope that we used were Vortex Crossfire II 4-12x40 AO – they are entry level good quality scopes.