Q: Do you ship to Europe?
A: Yes we ship to Europe via CanadaPost from Canada.
NOTE: Starshooter in Germany now carries some of our products:
German Tactical GT GmbH
Tel: 0049 (0)5308 921066
Q: How much would it cost to ship to my country?
A: We offer FREE shipping on orders over $99 in Canada and USA.
Orders to other countries will be shipped via CanadaPost and this is how to calculate the international shipping cost:
Add products to your Shopping Cart and click "Check Out" then "Continue to Shipping Method" (You will NOT be charged yet).
Then select from the provided shipping methods (you may see different options and prices depending on what you order and destination)
Q: How do I track my order?
A: You will receive an email after your order is shipped. Click on "View your order" and then click on the tracking number to see the detail tracking information of your packet:
Q: Will your scope mount fit my rifle?
A: Please use this scope mount selector tool to choose the scope mount that fits your rifle.
Q: Does your scope mount take Weaver rings for Picatinny rings?
A: All BadAce scope mounts have Picatinny rails and take both Weaver and Picatinny rings.
Q: All your prices are in US dollars. How much would it cost in another currency?
A: The currency conversion is handled by your credit card company. If you want to know the current conversion rate, please give them a call (the phone number is usually on the back of your credit card). We do not handle currency conversion at all.
Q: Do I need to pay taxes or customs fees?
A: Unfortunately there is not a simple "yes" or "no" answer, because every country's different. It depends on your countries' laws and regulations. Please read our international ordering policy:
- International orders are shipped via CanadaPost. There is no delivery guarantee on international orders. We have no control over customs, international taxes, or other charges imposed by countries outside of the US and Canada.
- We (Ace Recreational Equipment and Services Limited) are NOT responsible for international shipping delays, such as customs delays and are not responsible for any customs. The buyer assumes all responsibilities of claims made with the shipping carrier and all duties/fees incurred on the shipment. Please contact email@example.com if you have any questions.
- Leaving a valid phone number is highly recommended in case the customs office of your country needs to contact you for importing fees or taxes.
- All international packages must include a customs form with values of the products. Please do NOT ask us to remove the value or claim it as a gift. Without the customs form, the postal office/customs office will reject the package.